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Open the app and go to Orders. You’ll see live status from accepted to delivered, and the delivery partner’s location for cross‑area orders.
You can cancel or change before the kitchen starts preparing, subject to the Refund & Cancellation Policy. After that, contact support and we’ll help where we can.
Eligible refunds are processed by Zebento to your original payment method or Zebento Wallet, per the Customer Terms.
Report it from the order screen or contact support. We’ll investigate with the Provider and make it right where eligible.
Download the app and register as a Provider or delivery partner, then complete verification. See For home chefs or Deliver with us.
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